Funnel velocity is deteriorating across key stages, with a 3% worsening in signed to income conversion. We must prioritize identifying and unblocking the post incorporation friction points to hit our 3 month payment goal.
Despite Q1's aggressive acquisition focus, lead generation efficiency is declining, with leads moving less than ad spend. Revisit marketing spend allocation to ensure CAC efficiency remains a priority as intent tapers.
Our mature cohort conversion rate of 50.9% is significantly below the 70% target, indicating a systemic issue in getting established customers to pay. Accelerating their activation is critical for revenue growth.
The successful launch of Healthcare with a 26% attach rate and strong TPV growth reinforces our strategic value proposition. Leverage these wins to drive further customer lock in and expand our service offerings.
Signed
2.3K
cumulative · as of Mar 10
Got Paid
748
cumulative · as of Mar 10
Activated
1.3K
cumulative · as of Mar 10
Paying
556
latest month · as of Mar 10
Deposits
$10.9M
cumulative · as of Mar 10
Cum. TPV
$201.5M
cumulative · as of Mar 10
Booked ARR
$5.6M
latest month · as of Mar 10
Collected ARR
$2.2M
latest month · as of Mar 10
Weekly Acquisition Trends
Website Sessions
Leads Captured (7 day)
Setup Started (7 day)
Docs Signed (7 day)
Acquisition Metrics
Top of Funnel (Cumulative)
- Setup Started
- Paperwork Signed
Activation Metrics
Active Customers (Cumulative)
- Incorporated
- Been Paid
Banking Activity
Total TXN (aggr) + Deposit Balance
- Cumulative TPV
- Cumulative Deposits
Monthly Payment Volume
Active and Paying Customers
Active and Paying Customers by Month
- Paying Customers
- Active Customers
Monthly Revenue
Monthly Revenue (Collected ARR / 12)
ARR Growth
Booking & Collected ARR
- Booked ARR
- Collected ARR
- Income ARR
Cost KPIs
Cost / Lead
$98
YTD · 1mo lag
Cost / Started
$194
YTD · 1mo lag
Cost / Signed
$2K
YTD · 1mo lag
Cost / Activated
$4K
YTD · 1mo lag
Cost / Paid
$6K
YTD · 1mo lag
Cost / Lead (Monthly · past 12mo · 1mo lag)
Cost / Started + Cost / Signed (Monthly · past 12mo · 1mo lag)
- Cost/Started
- Cost/Signed
Cost / Activated + Cost / Paid (Monthly · past 12mo · 1mo lag)
- Cost/Activated
- Cost/Paid
Marketing Spend
Ad Spend by Channel
- Meta
- YouTube
- Community
CAC Breakdown
$98
18% 4wk ↑ watch
$2K
5% 4wk ↓ better
$4K
8% 4wk ↑ watch
$6K
18% 4wk ↑ watch